Terms of Use

These terms apply to everyone who uses Relaxifi: people who sign in to record and share ("creators"), and people who play a shared recording ("listeners"). If you use Relaxifi for a business, you agree on behalf of that business too. You must be 18 or over to create an account.

Relaxifi only lets people record, polish, store and share audio. We do not provide medical, psychological, therapy, hypnotherapy, counselling or any other health advice or treatment, and nothing in the app or in any recording is a substitute for a qualified professional.

Recordings are made by creators, not by us. We don't check, approve or endorse them. If you make recordings for clients or patients, you alone are responsible for:

• screening your clients for suitability, contraindications and risk before giving them any recording;
• deciding whether any recording is clinically appropriate for each person who receives it;
• holding any qualifications, registrations and professional indemnity insurance your work requires;
• your entire professional relationship with your clients.

Any agreement between a creator and a listener is between them alone. We are not a party to it and accept no responsibility for it.

Never listen to relaxation or hypnosis audio while driving, cycling, operating machinery, bathing, swimming, or doing anything that needs your full attention.

Stop listening if you feel unwell or uncomfortable. If you have a medical or mental health condition, speak to a qualified professional before using relaxation audio. You listen at your own risk.

You own what you record. You give us only the permission we need to store it, process it and play it to the people you share it with.

We never use your voice or your recordings to train artificial intelligence.

You promise that everything you record, upload or share:

• is yours, or you have permission to use it (including any music, scripts or other people's voices);
• is not illegal, harmful, defamatory, hateful, sexually explicit, or misleading;
• does not make false health claims or put anyone at risk;
• complies with every law and professional rule that applies to you, including data protection law for any client details you hold.

We can remove any recording, switch off any link or close any account that breaks these terms, without notice.

A share link lets anyone who has it play that recording. You decide who receives it. We can't stop a link being forwarded, and we aren't responsible if it is. You are responsible for making sure you have the right to share a recording with each person who receives its link. Licence periods you choose limit listening only and are best-effort.

When a creator shares a recording with you, they give you a personal, non-commercial licence to stream it through the link for your own private listening. You may not download, rip, copy, record, rebroadcast, resell, or share the audio itself in any other way, and you may not use it in any business, class, or public setting.

The included background sounds (such as Ocean Calm, Forest Calm and Theta Calm) may be used only as a background inside recordings you make with Relaxifi. You may not extract, sell, or share them on their own.

A standard Relaxifi account has limits on storage, daily saves and the number of active users. A Supporter Pass raises those limits as described in the app. Don't try to break, overload, copy or get around the app or its limits.

We may change or adjust features, limits or parts of the service from time to time. We may temporarily suspend the service where reasonably necessary for maintenance, security or other operational reasons. If we make a significant change that materially reduces the Supporter Pass benefits you have paid for, we will give you reasonable notice and, where required by law, appropriate rights or remedies.

The Supporter Pass is a yearly subscription sold on our behalf by Paddle (Paddle.com Market Ltd), who acts as the merchant of record. Paddle handles your payment, billing, tax and renewal, and their own terms and privacy policy apply to the payment itself. The pass renews automatically each year until you cancel.

You can cancel the yearly renewal at any time from the Supporter page in the app — it takes two clicks. Cancelling stops the next renewal; you keep your supporter perks until the end of the year you've paid for, then your account returns to standard limits. Your recordings and share links are never removed when a pass ends.

If you are a consumer and applicable law gives you a 14-day cancellation right, you normally have 14 days to change your mind about a purchase. If you ask us to start providing the Supporter Pass immediately, you expressly agree that it will start straight away and acknowledge that you will lose your 14-day cancellation right once the digital service has started. We ask for this agreement with a separate tick box before payment is completed. Nothing here takes away any refund rights the law gives you.

Relaxifi is provided as available. We work hard to keep it running and your recordings safe, but we cannot promise that the service will always be available, uninterrupted or error-free, or that recordings will never be lost. Nothing in these terms affects your statutory rights. Keep your own copy of anything that matters to you.

As far as the law allows, we are not liable for indirect or consequential loss, loss of profits, business, income, clients, data or goodwill, or for any emotional, physical or other outcome of listening to a recording.

Subject to the rights and liabilities that cannot be excluded or limited by law, our total liability to you for claims arising from or connected with Relaxifi will not exceed the total fees you paid us for Relaxifi in the 12 months before the event giving rise to the claim, or £30 if you used Relaxifi free of charge.

Nothing in these terms limits liability that can't be limited by law — for example for death or personal injury caused by our negligence, or for fraud — or takes away your legal rights as a consumer.

If you use Relaxifi for a business, and someone makes a claim against us because of a recording you made or shared, or because you broke these terms or the law, you agree to cover our reasonable losses and costs, including reasonable legal fees, to the extent caused by your actions.

You can delete your account at any time from Settings, which removes your recordings and stops your share links working. We may suspend or close accounts that break these terms. Sections 2, 3, 9, 10, 11 and 14 keep applying after an account closes.

We may update these terms from time to time, for example to reflect changes in the law, our services or how we operate. The date at the top shows the latest version.

If we make a significant change that affects you, particularly one affecting a paid Supporter Pass, we will give you reasonable notice before it takes effect. If you don't agree to a significant change, you can stop using Relaxifi or cancel your Supporter Pass, and you'll keep any rights and remedies the law gives you.

These terms are governed by the law of England and Wales, wherever in the world you live or use Relaxifi.

If you use Relaxifi for a business, you agree that the courts of England and Wales have exclusive jurisdiction over any dispute, and that any claim must be brought within one year of the event that caused it, as far as the law allows.

If you are a consumer, you keep the protection of any mandatory laws of the country you live in, and if you live elsewhere in the UK you may also use your local courts. Where the law allows, disputes must be brought individually and not as part of a group or class action.

If any part of these terms can't be enforced, the rest still applies.

Aperture Media Services Ltd (company number 06543699), registered office: Marland House, 13 Huddersfield Road, Barnsley, South Yorkshire, England, S70 2LW. Questions or complaints: relaxifi@aperturemedia.co.uk. See also our privacy notice.